The Journey to Conscious Healthcare
The Journey to Conscious Healthcare
Support Coordination #1 Roundtable with Kellie MacGillivray, Erica Devitt & Trevor Keen discussing the Do's & Don'ts of Support Coordination
We have made it to Episode 10!
Youtube link: https://www.youtube.com/watch?v=xRQ214LIDJ8
Free resource: Participant Key Contacts
There's nothing better than shaking things up and that's why today we're introducing to you roundtable podcasts!
What is it you ask?
A roundtable podcast is simply a bunch of amazing support coordinators discussing issues that grind your gears!
This week's podcast on “The Journey to Conscious Healthcare” features Kellie MacGillivray from Hills Coordination, a former registered nurse in South Africa, Developmental Educator & Social Worker.
Alongside her is Erica Devitt who is a former Disability support worker, House Leader and owner of Cos, I Care
This weeks podcast is called “Support Coordination #1 Roundtable with Kellie MacGillivray, Erica Devitt & Trevor Keen discussing the Do's & Don'ts of Support Coordination”
Today we discuss:
- Conflict of interest in the NDIS
- NDIS proposed changes to Support Coordination
- The importance of managing expectations of participants
- Time management and maintaining boundaries with participants
- How to balance a participant caseload alongside administrative as a sole trader
- Our panel discuss rapport building and it's importance for setting up participants
- Giving participants choice and control of how they want their Support coordination hours to be utilised
- Helping participants prioritise their funding
- PLANS! Be clear when you set up or deal with a big muck!
- How building strong relationships with LAC’s (Local Area Coordinators) can help Support Coordinators build a strong caseload
- How background in different roles and jobs can shape a more well-rounded individual in their life and job
- How Developmental Educators can help people with time management and building routines
- Turns out that Developmental Educators don't only do Positive Behaviour Support (PBS)
- DE's & OT's comparison, who would have known?
- Work life balance as a Sole trader
- Difference between a Support Coordinator and Recovery coach
- The challenges facing Support Coordinators who have participants with drastically reduced funding along with the risks of a plan review
- Erica's magic wand, finding support coordination funding!
Thought provoking ideas and conversations:
1. What's your take on conflict of interest within the NDIS space?
2. Have you ever considered a Developmental Educator opposed to an Occupational therapist?
3. How do you manage expectations in your day-to-day life?
4. How does rapport building with your team members and customers affect you and them in your line of work?
5. Is your line of work in a field you’re passionate about? And how does this rub off on your clients?
6. Have you ever had a plan review where funding has been drastically reduced? Ha Ha, surely yes...let's tackle it.
Special mentions:
Tahlia - Erika’s mentor
Janet Martin - The Benevolent Society
Elizabeth Pascoe - Owner of Intrinsic Supervision
Bree Coulter - Social Worker & Support Coordinator